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CAREER FAQs

Questions about our career application process? Review these FAQ's for additional information. If you find that your question is still not answered below, please contact our Human Resources department on our ‘Contact Us’ page.

Application Process

Technical Question


Application Process

Can I apply for more than one position?

Once you have created an account, you can use your information to apply for as many jobs as you like. Simply review the job description and click the Apply On-Line link. If prompted, log in using the e-mail address and password you specified when you created your account. Many pages of the application will be filled in with your existing account information. You may feel free to make any updates or adjustments to this information and those changes will be saved to your account for future use. Be sure to click through to the end as some jobs may require additional information that had not previously been required. Complete the application as thoroughly as possible to prevent any delays in processing. You will receive a confirmation e-mail from Safelite AutoGlass upon receipt of you application.

Why do you need my social security number?

Your social security number is used as your unique identifier. In the event you have been employed by Safelite in the past, this will help us identify your records quickly and accurately. Safelite.com is a secure website and your information will never be shared with third parties.

Can I check the status of my application?

After logging in, click on the "View Submitted Applications" link on the left hand side of the page. Each application is displayed along with the status of the application. One of the following statuses will appear:

Received: The application has been received, but not yet reviewed.
In Process: The candidate is being considered for a position.
Position Filled: The position has been filled with another candidate.
Position Cancelled: The position has been cancelled.
Application Process Complete: The offer has been declined or withdrawn.

Should I copy and paste or upload my resume?

It is beneficial, but not required, to both copy and paste your resume and upload your resume with any supporting documents. This allows the hiring manager to review your skills and qualifications for the position and assists in the hiring process.

How will I know if my application has been submitted?

When your application is submitted, you will receive a confirmation e-mail with the subject line "Safelite AutoGlass has received your application!" and will include your name and the position for which you applied.

I received an e-mail asking me to provide additional information to Validex authorizing a background screen and drug test. For what is this information used?

This information is used to process your background check in the event an offer is made. If an offer is not extended, this information will be stored in a confidential database housed by Validex. Safelite AutoGlass will not have access to this information at any time during the hiring process.

Who is Validex?

Validex is a secure third party administrator that partners with Safelite AutoGlass to administer and complete background checks and drug screens. Validex will only proceed with the background check in the event an offer is made to the candidate. In addition, they are prohibited from sharing confidential information about the candidate with Safelite AutoGlass until an offer is made.

How long until I hear if I'm selected for an interview?

We attempt to fill all jobs as quickly as possible. Some jobs are open continuously and are filled on an as-needed basis. Once a position has been filled, it will be removed from the website. You can help by ensuring that your application has been filled out accurately and as completely as possible. Please be sure to keep your contact information current.

How will I know if I'm selected for an interview?

If your skills and qualifications meet the job requirements and you are selected for an interview, you will be contacted directly by the manager or recruiter hiring for that position. Due to a high volume of applicants, we are unable to reach out to everyone.
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Technical Questions

What if I didn't mean to apply to a job or applied to the wrong job?

Please contact Human Resources at careers@safelite.com. A Human Resources representative will remove your application from that position.

You may apply for the correct position by logging in with your username and password and applying to another position.

I only see ten openings. How do I navigate through all available jobs?

The default view of the "Browse Open Jobs" page only shows the first ten open jobs. To see more available jobs, use the First, Previous, Next and Last navigation arrows just below the last listing on the page. These will take you forward and back through the complete listing.
Job listings navigation buttons

How do I search for specific jobs?

To search for a specific job, click the "Search Open Jobs" link on the left hand side of the page. You may enter as much or as little search criteria as necessary to define your search. If you leave all fields blank and change the value of the "Records Per Page" drop-down field to '50', this search will display up to 50 open jobs per page.

How do I copy and paste my resume?

While you have your resume file open, at the top of the page, click Edit and choose 'Select All'. Then click on Edit and choose 'Copy'. Place the cursor in the large "Resume" box on the "Submit Your Resume" page. Click on Edit and choose 'Paste'. The text of your resume should now appear in the resume box. If it does not appear, complete each of the steps again.

When your resume text has been successfully pasted into the box, click the link that says "Parse Resume" to fill in some of the fields below the resume box. Review each for accuracy before moving to the next page. You may log back in at anytime and click the "Edit Your Profile" link on the left hand side of the page to update your information.

How do I upload my resume or cover letter?

On the "Upload Resume" page, click the "Browse" button to open the "Choose file" dialog box. From here navigate to your saved resume or cover letter file. When you find your file, click "Open". The path to your file will appear in the "Upload File" field. Click the "Upload" button. We prefer .pdf, .doc, or .docx formats. The uploaded file will appear as an attachment (just above your First Name) on the "Submit Your Resume" page. Click your browser's Back button to ensure the file has been attached. Follow the instructions on the "Upload File" page to attach multiple files.

How do I update my information?

You may log back in to the system at any time to update your saved information. Click the "Edit Your Profile" link on the left hand side of the page to update your information. Please make sure to complete all steps to verify the updated information is saved.

What do I do if the system is not accepting my e-mail address or password?

If you have not yet created an account, click on the "Click here to create a new account" link above the E-Mail Address field. You will be taken to the "Submit Your Resume" page where you will be prompted to create a new account.

If you receive a "Login Failed" message and you have previously created an account in the system, click on the link in the sentence that appears below the "Log In" button: "Can't remember your password? Click here." You can enter your e-mail address and then click the button that says "E-mail My Password" to have your password sent to the e-mail address you provided when you created your account. You can also enter your e-mail address, choose your secret question, and enter your answer then click the Log In button to log into the system.

I can't remember the answer to my secret question.

Please send an e-mail to careers@safelite.com. A Human Resources representative will reset your password and respond to your e-mail request.

What do I do if I don't receive a confirmation e-mail after my applications has been submitted?

Log in and click on the "View Submitted Applications" link on the left hand side of the page. Verify that the application status of the position you applied for says "Received". If the status says "Received", that indicates that your application was submitted successfully; however, please verify that your e-mail address is correct by clicking on "Edit Your Profile". Please add "careers@safelite.com" to your approved receivers list. This should keep Safelite's e-mails from going in your spam folder.

If the application status does not indicate "Received", reopen the application and submit it.

Why haven't I received an e-mail from Safelite AutoGlass about my job application?

Your e-mail client may have thought the e-mail from Safelite AutoGlass was junk mail. Check your junk-mail settings and look through your junk mail folder. Please add "careers@safelite.com" to your approved receivers list.

What do I do if I receive a validation error?

A Validation Error indicates that a required field on the application is missing or is entered with an incorrect format. Please recheck the data you entered into the fields and verify that it is entered in the correct format.

If you are having trouble viewing the fields or information on the page, please verify that you are not using Internet Explorer 8. If you are using Internet Explorer 8, you will need to switch to "Compatibility View" before you can submit your application. To Do This: Click on the compatibility icon to the right of the address bar. See picture below. (If you do not see this icon, you are already in compatibility view or are not using Internet Explorer 8).
IE8 compatibility view button